Our Labor Warranty,
In Writing

Every window and door installation is backed by our 15-year labor warranty, and every siding and gutter installation by our 5-year labor warranty, on top of the manufacturer's coverage on the product itself. If the workmanship ever needs attention, one call and we make it right, at no cost to you.

15

years on window and door labor

5

years on siding and gutter labor

$0

for a workmanship visit, ever

What's Covered

Our Labor
Warranty

Every job is covered twice: the manufacturer stands behind the product and we stand behind the work of putting it in, for 15 years on windows and doors and 5 years on siding and gutters. You never have to figure out which is which. If something is not right, you call us, and it becomes our problem instead of yours.

The installationframe set true, sealing, trimours, for 15 years
The productthe unit itselfthe manufacturer's warranty
What each warranty covers, in section

The frame, plumb and square

The unit was set true on installation day, and it is our job that it stays that way. A window that starts to bind because the frame has moved is a workmanship call, and it is ours.

The sealing

The weather barrier between the unit and your wall. If a draft or a drip ever shows up at the edge of our work, that is not a mystery for you to solve. One call.

The finished trim

The interior and exterior finish work that closes the job. If it opens, gaps, or lets go, we come back and make it right at no cost to you.

The operation

At the walkthrough, every window is opened and closed and every door is swung and latched, with you watching. The warranty is the promise that this keeps being true of our workmanship.

If Something's Ever Wrong

A Claim Is
Three Steps

No forms, no adjusters, no finding the installer. Ours is one family, one company, one phone number.

Step one

You call us

734 283 7120. The company that sold the job is the company that stands behind it, so there is nobody to be referred to.

Step two

We come back

An Adkins & Sons employee, often one who has been here for years, looks at the work. The warranty is ours, so it is never somebody else's problem to deny.

Step three

No invoice

If the workmanship needs attention inside the warranty term, 15 years on windows and doors or 5 years on siding and gutters, making it right costs you nothing. That is the whole point of having it in writing.

Warranty

Adkins & Sons
Warranty Guaranty

Adkins & Sons

15

Years Warranty

Every window and door installation is backed by our industry-leading 15-year labor warranty, on top of the manufacturer's coverage on the window itself. If the workmanship ever needs attention, one call and we make it right, at no cost to you.

180 Month

Other Companies

2

Years Warranty

Most window companies stand behind their installation for only a year or two. Once that coverage runs out, drafts, leaks, and seal failures become the homeowner's problem to fix.

24 Month

Exploded view of a Pella window frame construction

Why It Holds

A Warranty Is Only as Good
as the Company Behind It

A 15-year promise on your windows and doors only means something from a company that plans to be here in 15 years.

Adkins & Sons opened in 1979 and the third generation of the family runs it today, from the same showroom, in the same trade.

Every window and door is installed by our own employees, and the labor warranty on every job comes from us, never from a subcontractor. There is no third party to chase down in year twelve, because the promise was never theirs to keep.

1979

Family owned and operated since

3

Generations of the Adkins family

4,000

Sq. ft. showroom in Southgate

The Adkins & Sons storefront and showroom on Dix Toledo Road in Southgate, with the company van outside
The showroom on Dix Toledo Road, Southgate

Questions

Asked at Most
Kitchen Tables

The short answers, in one place. Anything they do not cover, ask at the estimate and you will get a straight answer there too.

What exactly does the labor warranty cover?

Our workmanship: the frame set plumb and square, the sealing, and the finished trim. It runs 15 years on windows and doors and 5 years on siding and gutters, and it sits on top of the manufacturer's own warranty on the product, so the unit and the installation are each covered by the party responsible for it.

Do I have to register it or mail anything in?

No. We register the warranty with you at the final walkthrough, before the crew leaves. There is nothing to remember and nothing to lose in a drawer.

What if the product itself fails rather than the installation?

Then the manufacturer's product warranty applies, and you still make one call, to us. We installed it as a Pella Platinum Elite Certified Contractor, and sorting out which coverage applies is our job, not yours.

Does a warranty visit cost anything?

No. If our workmanship needs attention inside the warranty term, 15 years on windows and doors or 5 years on siding and gutters, we make it right at no cost to you.

4.9from 249 Google reviews