Frequently Asked
Questions
Every question we get asked at kitchen tables and in the showroom, answered plainly: windows, doors, siding, the 15-year labor warranty, and how paying for the project works. The rest, call and ask.
Replacement Windows
How do I know my windows need replacing?
Fogged glass between panes, sashes that stick or won't stay open, visible frame rot, and drafts you can feel are the classic signs. If your energy bills climb every winter, the windows are usually part of the reason. Our estimate visit will tell you honestly whether repair or replacement makes more sense.
How long does an installation take?
Most homes are done in one or two days. We work opening by opening, so your house is never standing open, and we clean up and haul away the old units before we go. Larger or custom units like a bay window can add time, and we tell you the schedule at the estimate rather than on the day.
Can I replace just a few windows instead of the whole house?
Yes, and plenty of homeowners do. Start with the rooms that are coldest or hardest to live with and do the rest in a later phase. We keep your order on file so the second phase matches the first exactly, right down to the color and hardware.
Can you replace windows in a Michigan winter?
Yes. We install year-round and work one opening at a time, so your home is never left open to the weather. Cold-weather installation is routine for a crew that has worked Michigan winters since 1979.
What glass should I be asking for?
For Michigan, double-pane glass with a low-E coating and argon fill is the sensible baseline: the coating reflects heat back where you want it and the gas slows heat moving through. Triple-pane is worth discussing for rooms facing wind or a busy road. We walk through the options at your estimate instead of selling you the most expensive package by default.
Which window brands do you install?
We are a Pella Platinum Elite Certified Contractor, and Pella windows make up most of what we install. We also install vinyl windows from ProVia. At your estimate we'll match the right product line and material to your home and budget.
Who actually does the installation?
Adkins & Sons employees, factory-trained installers on our own payroll. We don't hand your home to subcontractors, and a lead installer is on every job to make sure our standards are being met.
What does the warranty cover?
Two layers: the manufacturer's warranty on the window itself, and our 15-year labor warranty on the installation. If anything we installed needs attention, one call to our office handles it.
Do you offer financing?
Yes. Flexible financing options are available, and every project starts with a free in-home estimate so you know the full number before deciding anything.
Is vinyl the right choice for my home?
For most Michigan homes, yes, and it is what we install most. Vinyl gives a good balance of insulation, low upkeep and price. Where it is not the answer: if you want a stained wood interior, or the house is in a historic district with rules about frame profiles, we will point you at our wood or fiberglass lines instead. That conversation happens at the estimate, honestly, and it is free either way.
What is the difference between Pella and ProVia vinyl?
Less than the brochures suggest. Both are welded, multichambered, low-E, ENERGY STAR rated windows from American manufacturers we install every week. Pella's distinctive piece is the Hidden Screen, which folds away so a closed window is just glass. ProVia's is the color range and a warranty that transfers to the next owner. We carry both so we can recommend what fits your house and your budget rather than what we happen to stock.
Should I pay for triple-pane glass?
Sometimes. A third pane adds insulation and cuts noise, and it costs more and weighs more. It earns its money on the windward wall of the house, on a bedroom over a busy road, and in rooms that never get comfortable. It is usually not worth it on a sheltered wall or a window you rarely sit near. We will tell you which of your openings are which rather than quoting the whole house one way.
How long do vinyl windows last?
Decades, and the failure is almost never the vinyl. What ages first is the seal on the insulated glass unit, which is why the spacer at the edge of the glass and the welded corners matter so much, and why both manufacturers warrant the sealed unit separately from everything else. The frames themselves never need painting or staining to get there.
Will new vinyl windows really lower my energy bills?
Old leaky windows are one of the largest holes in a Michigan home's envelope, and closing that gap shows up on the bill over the following seasons. We will not put a number on it, because an honest one depends on your furnace, your insulation and how bad the current windows are. What people report first is not the bill. It is that the room next to the window stopped being the cold one.
Can vinyl windows be any color, or just white?
Any color in the manufacturer's range, and the range is long. What you cannot do is repaint them later: solid vinyl carries its color through the whole extrusion, which is exactly why a scratch does not show, and it is also why paint does not stick to it properly. Pick the color at the order, because that is the one decision that is permanent.
Are wood windows high maintenance?
The old ones were. The Pella wood windows we install are built to give you the woodgrain interior without the scraping and repainting cycle that came with standard wood frames.
Are they energy efficient?
The ones we install are ENERGY STAR rated, in double- or triple-pane glass, and the triple-pane option is also what gives them their sound control.
Can the finish match the wood already in my house?
Yes. These windows can be stained in custom finishes, which is usually the reason people choose wood in the first place: matching existing trim, doors or floors.
Wood, vinyl or fiberglass?
Wood if the interior look matters most to you, fiberglass if you want the closest thing to a wood look with the least upkeep, vinyl if efficiency and value lead. We install all three and we will tell you which one fits your openings rather than which one we would rather sell.
Who installs them?
Adkins & Sons handles the installation from the free inspection through the final walkthrough, and the 15-year labor warranty on the work is ours.
Why fiberglass over vinyl?
Strength. The Pella fiberglass windows we install are made from a five-layer fiberglass composite, so the frames can be slimmer for the same opening and they hold their shape through temperature swings that make other frames move.
How does it handle a Michigan winter?
That is the case fiberglass is built for. The composite resists the expansion and contraction that comes with freeze and thaw, so the frame is not working against its own seals every season.
Can it look like wood?
Yes. Fiberglass can be finished to closely resemble a natural wood frame, which is why people who want the wood look without the upkeep usually end up here.
What does the quote include?
A price in writing before anything is ordered. The in-home estimate is free, every opening is measured twice, and each window is ordered to the exact size of your opening.
Who stands behind the installation?
We do. Our own factory-trained employees do the work, as a Pella Platinum Elite Certified Contractor, and the 15-year labor warranty comes from Adkins & Sons, so there is one company to call.
What actually makes a window energy efficient?
Four things working together: a Low-E coating that reflects heat back where you want it, argon gas between the panes that slows heat moving through, two or three panes of glass instead of one, and a frame that seals tight to the opening. The article above walks through each one.
What do U-factor and SHGC mean?
U-factor measures how well the window holds heat in: lower is better, and for Michigan's Northern climate zone you want 0.27 or lower. SHGC measures how much solar heat comes through the glass. The two numbers together tell you how a window will actually perform in our weather.
Is triple-pane glass worth it in Michigan?
It is worth serious consideration here. Each added pane creates another sealed insulating chamber, and Michigan's hard freezes are exactly the climate that extra chamber is built for. We walk through double versus triple pane at the estimate based on your home, not a script.
What should I look for on the label?
The ENERGY STAR mark for the Northern climate zone. That certification means the EPA has verified the window meets the U-factor and solar heat gain requirements for a climate like ours. It is the simplest shortcut to a window that will perform in Michigan.
Why choose double-hung over casement?
Choose double-hung when you want the traditional look, nothing swinging out over a porch or walkway, and sashes you can tilt in to clean. A casement cranks open like a door and seals slightly tighter in high wind. We show you both at the estimate and let the house decide.
Can I really clean the outside from indoors?
Yes. Both sashes tilt into the room, which is the feature people use most. Second-floor windows stop being a ladder job.
Do both sashes open?
Yes, that is the double in double-hung. The bottom sash slides up and the top sash slides down, so you can vent a room high, low, or both at once.
Where does a casement make the most sense?
Anywhere reaching a sash is awkward: over the kitchen sink, behind a counter, high on a stair landing. The crank does the reaching for you.
Casement or double-hung?
Casement when you want maximum airflow and the tightest seal against wind. Double-hung when you want the traditional look and nothing swinging outward. We show you both at the estimate.
What happens if the crank hardware wears?
Hardware is serviceable and covered by the manufacturer's warranty on the window, and our 15-year labor warranty covers the installation. One call to our office handles either.
Can I really leave it open in the rain?
Cracked open in ordinary rain, yes: the sash is hinged at the top and swings outward, so it sheds water like a small roof. In driving, sideways weather you close it like any other window.
Awning or casement?
They are cousins: a casement hinges at the side, an awning at the top. Pick awning for rain-tolerant venting and high placements, casement for the biggest opening and easy reach.
Where do awning windows usually go?
High on bedroom and bathroom walls, in basements, and underneath picture windows where you want air without breaking up the view.
Where does a sliding window fit best?
Openings that are wider than they are tall, and rooms where furniture sits against the wall: basements, hallways, ranch homes. Nothing swings in or out, so nothing has to be kept clear.
Sliding or double-hung?
Sliding when the opening is wide and you want one-hand operation with nothing to lift. Double-hung when the opening is taller than wide and you want the traditional look. We show you both at the estimate.
Is the track hard to keep clean?
It asks for an occasional vacuum and wipe, the same attention any window track needs. There is no crank hardware or balance system to wear out, which is part of the appeal.
Does a picture window open?
No, and that is the point: with no moving parts there is nothing to leak air, so it is the most efficient window on the house. Rooms that need airflow pair it with casements, double-hungs, or an awning underneath.
Where does a picture window earn its place?
Wherever the view or the light is the point: living rooms, stair landings, above a window seat. It is also the anchor of most bay and bow arrangements.
Is that much glass bad for energy bills?
Modern glass does the work here: two or three panes, argon between them, and a Low-E coating that keeps heat in during winter and out during summer. Sealed fixed glass outperforms any operable window of the same size.
What is the difference between a bay and a bow?
A bay is usually three units: a big picture window flanked by two angled side windows. A bow is four or more equal units in a gentler curve. Bay reads crisp and modern, bow reads soft and traditional.
Can the side windows open?
Yes. The center is usually fixed glass for the view, and the flanking units can be casements or double-hungs so the arrangement still ventilates.
Does a bay window take longer to install?
It can. A projecting unit is larger, heavier, and sometimes needs support work, so it is not always a same-day job like a standard opening. We tell you the schedule at the estimate rather than on the day.
Entry, Patio and Storm Doors
Entry, Patio and Storm Doors
Steel or fiberglass, how a door is sized to the opening, and what a storm door does.
The full pageShould I get fiberglass or steel?
Steel is the value and security answer: a heavy 20-gauge skin over a foam core with a composite lock block behind the deadbolt. Fiberglass is the answer when you want the look of stained wood on a door that never needs refinishing, and it holds up better to a door that gets full sun all afternoon. We show you both at the estimate rather than steering you to one.
Do I have to replace the frame too?
Usually yes, and it is the part that matters most. A new slab hung in an old, out-of-square frame will never seal properly no matter how good the door is. We measure the rough opening so the whole unit, frame and door together, goes in as one piece.
How long does a door installation take?
Most single entry doors are done in a day. Patio doors and double entries can run longer, especially if the framing behind the old unit needs attention. Your house is never left standing open overnight, and we tell you the schedule at the estimate rather than on the day.
Can you match my new door to my windows?
Yes. That is the advantage of ordering rather than buying off a shelf. Finishes, glass and hardware are chosen at the estimate, and we keep your order on file so a door you add later still matches the one you have.
Are storm doors still worth it?
For most Michigan entries, yes. A storm door takes the wind, rain and road salt so your entry door does not, and a full-view model swaps glass for screen so you can leave the front door open in spring and fall. It is also the cheapest door on the house by a wide margin.
Sliding or hinged patio door?
Sliding when space is tight, because nothing swings into the room or out onto the deck. Hinged when you want the full opening usable and a door that seals against a frame instead of riding in a track. Both are available with blinds sealed between the panes so there is nothing to dust.
Which door brands do you install?
ProVia entry doors, in the Signet, Heritage and Embarq fiberglass lines and the Legacy steel line, plus Pella and ProVia patio doors. We are a Pella Platinum Elite Certified Contractor. At your estimate we match the line to your home and your budget.
Who actually does the installation?
Adkins & Sons employees, factory-trained installers on our own payroll. We do not hand your home to subcontractors, and a lead installer is on every job to make sure our standards are being met.
What does the warranty cover?
Two layers: the manufacturer's warranty on the door itself, and our 15-year labor warranty on the installation. If anything we installed needs attention, one call to our office handles it.
Fiberglass or steel for a front door?
Steel is the value and security answer: a heavy 20-gauge skin over a foam core with a composite lock block behind the deadbolt. Fiberglass gives you the stained-wood look with none of the refinishing, and it shrugs off full afternoon sun. We show you both at the estimate rather than steering you.
What is a three-point lock and do I need one?
Instead of one deadbolt in the middle, the door anchors to the frame at the top, center and bottom in one motion. It spreads any force across the whole frame and pulls the slab evenly against its weatherstripping, so it is a comfort upgrade as much as a security one.
Can I see the door on my actual house first?
Yes. ProVia's Exterior Home Design Visualizer puts your chosen door, finish, glass and sidelites on a photo of your own home. You can also stand in front of the real options at our 4,000 sq. ft. Southgate showroom.
Do both doors really open?
Yes, that is the point of a French pair. The leaf you use daily has the handle; the second leaf releases with bolts at the top and bottom and swings just as freely. Nothing in the opening is fixed.
Are French doors drafty?
Old pairs earned that reputation at the middle joint. A modern pair closes against a weatherstripped astragal, and the active leaf locks into the passive leaf at multiple points, so the meet is sealed and braced instead of loose. The glass is insulated Low-E, the same package as the windows.
Can French doors work as a front entry?
Yes. A double entry carries the same fiberglass or steel construction as a single front door, in the same finishes, and it is the natural answer when the entry opening is wide enough to deserve two leaves.
Sliding or hinged for the patio?
Sliding when space is tight, because nothing swings into the room or out onto the deck. Hinged when you want the opening to clear fully and a door that seals by compression against a frame. Both are available with blinds sealed between the panes.
What sizes do sliding doors come in?
From the standard two-panel unit up to three- and four-panel runs that turn most of a wall into glass. Each unit is ordered to your measured opening, and the moving panel can sit on whichever side the room wants.
How do I keep a slider gliding smoothly?
Vacuum the track and wipe it down a few times a year, and the rollers can be adjusted if a panel ever drags. There is no crank or hinge hardware to service, which is part of why sliders age well.
What is the difference between a hinged patio door and a French door?
A hinged patio door is one swinging glass leaf next to a fixed glass panel. A French pair swings on both sides with no fixed panel. The pair gives you the wider clear opening; the single hinged leaf costs less and still seals by compression.
In-swing or out-swing?
Whichever the room and the patio prefer. Out-swing keeps the leaf away from furniture inside; in-swing keeps it clear of the grill and the walkway outside. The hinge side is chosen the same way, and both are decided at the estimate because they are built into the unit.
Is a hinged patio door more efficient than a slider?
The sealing favors the hinged door: it compresses against weatherstripping on all four sides instead of wiping past it. A well-built slider with triple weatherstripping closes most of that gap, which is why the honest answer at the estimate depends on your wall, not a blanket rule.
Does every entry need a storm door?
Most Michigan entries benefit, especially doors that face the weather or the afternoon sun. A deeply recessed entry under a big porch roof already has its bodyguard; there the case is about the screen and the extra lock rather than the weather.
What does full-view mean?
The door is mostly one large panel: glass in the cold months, and a heavy aluminum screen you swap in when spring arrives. Your entry door stays visible behind it year-round, which is the point of buying a handsome one.
Whose storm doors do you install?
Fox Aluminum Products, an American manufacturer whose doors are built with heliarc-welded corners, interlocking hinges, and heavy aluminum screens, in finishes chosen to match your entry.
Siding
Siding
Vinyl, insulated vinyl and fiber cement siding, and how the inspection and estimate work.
The full pageWho stands behind the siding installation?
We do. The 15-year labor warranty on the installation comes from Adkins & Sons, not from whoever happened to be on site, so any question later goes to our Southgate office.
What brand of vinyl siding do you install?
CertainTeed. We source our vinyl siding from them, in insulated configurations where you want the extra thermal performance, and in a range of fade-resistant color blends.
Can I see the colors before I commit?
Yes, and we would rather you did. Our Southgate showroom is 4,000 sq. ft. of windows, doors and siding on display, so you can put your hands on the product and compare colors in person instead of choosing from a chip.
Do you inspect the existing siding first?
Every time. We go over your current siding to see how it is holding up and where it is letting water or insects in, and the inspection and the quote both cost nothing.
How long have you been doing this?
Adkins & Sons has been family-owned since 1979 and is now in its third generation. We work out of one Southgate location across Downriver and the wider Southeast Michigan area.
Do you install James Hardie siding?
Yes. James Hardie fiber cement is the board we install for homeowners who want a painted plank rather than vinyl, and it gets the same free inspection and written estimate as every siding job.
Fiber cement or vinyl?
Vinyl never needs paint and costs less. Fiber cement takes paint, does not burn, and reads as painted wood from the curb. The house, the neighborhood and the budget usually decide it, and we give you a straight recommendation with both numbers in writing.
Does it have to be painted?
It arrives factory-finished in the manufacturer's colors or primed for painting on site. Either way the finish outlasts paint on wood, because the board underneath is not moving.
Does the 15-year labor warranty cover it?
Yes. The installation is covered by our 15-year labor warranty, on top of the manufacturer's own warranty on the boards.
Who actually hangs the siding?
The inspection and the quote cost nothing, the full number comes in writing before anything is ordered, and the 15-year labor warranty on the installation comes from us.
What exactly is insulated siding?
Vinyl siding with a rigid foam backing shaped to the panel and bonded to it at the factory. The wall gets new cladding and a continuous outer layer of insulation in the same installation, including over the studs that interior insulation cannot cover.
Is insulated siding worth the extra cost?
It depends on the wall. Homes with little insulation in the walls, cold north faces, or a comfort problem the furnace cannot fix are where it earns its premium. On a well-insulated house standard vinyl may be the smarter spend, and we price both at the estimate so you can see the gap.
Does it change how the siding looks?
From the curb it reads as premium vinyl: the same CertainTeed profiles and fade-resistant colors, usually hanging a little straighter because the foam stiffens every course against the wall's old waves.
Warranty and Financing
Warranty and Financing
What the 15-year labor warranty covers and how paying for the project works.
The full pageWhat exactly does the 15-year labor warranty cover?
Our workmanship: the frame set plumb and square, the sealing, and the finished trim. It sits on top of the manufacturer's own warranty on the product, so the unit and the installation are each covered by the party responsible for it.
Do I have to register it or mail anything in?
No. We register the warranty with you at the final walkthrough, before the crew leaves. There is nothing to remember and nothing to lose in a drawer.
What if the product itself fails rather than the installation?
Then the manufacturer's product warranty applies, and you still make one call, to us. We installed it as a Pella Platinum Elite Certified Contractor, and sorting out which coverage applies is our job, not yours.
Does a warranty visit cost anything?
No. If our workmanship needs attention inside 15 years, we make it right at no cost to you.
What if my credit is not perfect?
Sit down with us anyway. Our financing team looks at your credit and income situation before deciding what to put in front of you, and we work with a wide range of credit scenarios rather than a single cutoff.
Does an estimate cost anything?
No. The in-home estimate and the inspection are both free, and you get the full price in writing before anything is ordered. Some window contractors charge to survey your home; we do not.
Will I be pushed into signing something?
No. We lay the options out and leave the decision with you. Our work comes largely from referrals, which does not happen if people feel cornered.
Can I finance more than one trade at once?
Yes, and bundling is usually the better deal. Windows, doors and siding can go into one project, which is simpler to plan and to pay for than three separate jobs, and it earns a deeper discount.
Who do I talk to?
The Southgate office, Monday to Friday, 9 a.m. to 5 p.m. The phone rings at our own office, not a call center, and the owners are hands-on.
Brands, Showroom and Other Services
Brands, Showroom and Other Services
Who makes what we install, where to see it, and the gutter work.
The full pageWhich window brands do you install?
We are a Pella Platinum Elite Certified Contractor, and Pella windows make up most of what we install. We also install vinyl windows from ProVia. At your estimate we match the right product line and material to your home and budget.
Which door brands do you install?
ProVia entry doors in the Signet, Heritage and Embarq fiberglass lines and the Legacy steel line, Pella and ProVia patio doors, and Fox Aluminum storm doors.
Which siding do you install?
CertainTeed vinyl, in standard and insulated configurations, and James Hardie fiber cement for homeowners who want a painted board.
Can I compare brands in person?
Yes. Full-size windows and doors from each manufacturer are on the floor at our 4,000 sq. ft. showroom on Dix Toledo Road in Southgate, where you can operate them yourself.
Where is the showroom?
13789 Dix Toledo Rd, Southgate, MI 48195, on Dix Toledo Road. The directions link above opens it in Google Maps.
What are the hours?
Monday through Friday, 9 a.m. to 5 p.m. The phone rings at the same address: 734 283 7120.
Can I actually operate the windows and doors?
Yes. Full-size windows and doors are on the floor to open, close, tilt and lock, and every one is a product we install.
Do you give estimates at the showroom?
The showroom is where you compare the options. The estimate happens at your house, because the price depends on measuring every opening, and you get it in writing before anything is ordered.
Which brands are on the floor?
Pella windows and patio doors, ProVia entry and patio doors and Endure windows, and CertainTeed vinyl siding samples in standard and insulated configurations.
Do you handle gutters and other exterior work along with siding?
Yes. We handle complete exterior remodeling, including soffit, fascia, and gutters, so your whole exterior is properly protected and cleanly finished. One estimate can cover all of it.
Do you repair and clean gutters, or only install new ones?
All three. We install new gutters, repair gutters that leak or pull loose, and handle cleaning and maintenance so water keeps draining the way it should.
Why do gutters matter for my foundation?
Every rain sends water off your roof. Gutters move it away from the house; without them it soaks the ground at the base of your walls. Gutter installation helps prevent water damage and maintain your home's foundation.
Areas We Serve
We Serve All of
Southeast Michigan
One family company out of Southgate, working across Wayne, Oakland, Macomb, and Washtenaw counties since 1979. Find your city below for local details.
- Allen Park
- Ann Arbor
- Auburn Hills
- Berkley
- Beverly Hills
- Birmingham
- Bloomfield Hills
- Brownstown Township
- Canton
- Detroit
- Ecorse
- Farmington
- Farmington Hills
- Flat Rock
- Franklin
- Gibraltar
- Grosse Ile Township
- Grosse Pointe
- Lincoln Park
- Livonia
- Melvindale
- Northville
- Novi
- Oak Park
- Plymouth
- River Rouge
- Riverview
- Romulus
- Royal Oak
- South Lyon
- Southgate
- Sterling Heights
- Taylor
- Trenton
- Woodhaven
- Wyandotte
